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3. Leave a voice mail
Place a call from one user to another and wait for the call to be transferred to voice mail. Leave a
message and check that the message waiting indicator is turned on.
4. Listen to voice mail
Place a call to voice mail from the user you left a message for. Listen to the message and delete it
when prompted. Check that the message waiting indicator is turned off.
5. Transfer from auto-attendant
Call into the auto-attendant and transfer to an extension. Make sure the call is transferred and the
destination is ringing. Check that you verify all the possible failure conditions:
a. Transfer to valid extension
b. Transfer to invalid number
c. Transfer to busy number
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