Table of Contents
Change Log ..................................................................................................................................... 6
Dialogic Media Gateway Configuration Note (MG1000 & MG2000) for
Messaging Interaction Center .............................................................................................. 6
1
Important Notes ................................................................................................................ 7
2
Vendor Documentation ................................................................................................... 7
3
Validated Firmware Version .......................................................................................... 8
4
Install ..................................................................................................................................... 8
5
General Media Gateway Configuration ..................................................................... 8
5.1
Syslog Setup (5.x Firmware) .................................................................................... 23
5.2
Syslog Setup (6.x Firmware) .................................................................................... 23
6
How to use ACSyslog for DMG Tracing ............................................................................. 24
6.1
Additional Logging Options ....................................................................................... 26
6.1.1
By IP ........................................................................................................................................ 26
6.1.2
By Date/Time ........................................................................................................................... 26
7
Interaction Administrator Configuration ............................................................... 26
8
PBX Integrations Tested with MIC ........................................................................... 27
9
PBX Integration Matrix ................................................................................................. 31
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